Apple Introduces Free Service Program for iPhone 14 Plus Rear Camera Issue

In recent developments, Apple has announced a “Free Service Program” to address a rear camera malfunction affecting certain iPhone 14 Plus units manufactured between April 10, 2023, and April 28, 2024. Users reported that they were unable to view a preview before capturing images, leading Apple to initiate this complimentary repair service.

The iPhone 14 series, one of Apple’s popular releases, has now been in the market for two years. However, this newly identified camera issue has caused concern among users, prompting Apple to offer repairs at no charge. In addition to free repair services, Apple is providing eligible iPhone 14 Plus owners with an extra 12 months of complimentary support.

Users who have already repaired the affected device will also qualify for a refund under this program. To participate, users need to verify their eligibility by entering their iPhone 14 Plus serial number on Apple’s serial number checker website. The serial number can be located by navigating to the “General” section under “Settings” and selecting “About” on the device.

This program marks Apple’s first free repair service for an iPhone model in the last three years. With Apple’s continued dedication to product quality, iPhone 14 Plus users experiencing this issue are encouraged to take advantage of this repair service.